Senior Promotions Manager at Hakkasan Nightclub Las Vegas (NU)

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• TAO Marketplace
• Employee Discounts
• Time off and much more!

The Senior Promotions Manager will be responsible for supporting a broad range of marketing activities, promoting venues, and creating goodwill for company’s services among guess or prospects. The Senior Promotions Manager will generate conceptual ideas to increase venue traffic, make calls on existing or potential guests, attend and conduct promoter meetings, and maintain records and submit reports of promoter activity. This person will act as the liaison between the departments, directors, and the managers

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Collaborate with Marketing, collect pertinent collateral (tickets/passes/t shirts/lanyards/polos) and distribute to Promotions Managers
• Run guestlist entries and section performance daily reports
• Review new hire checklists with newly hired employees and ensure they are sufficiently trained
• Review all promoter scheduling (floor shifts/strip shifts etc.) and time worked in system
• Track promoter prelist/outing/table and Manager Returns
• Keep track of Manager returns
• Supervise and oversee all sections of the strip. Ensure Promoters and Promotions Managers are in designated areas during scheduled shift
• Assess manager reports and provide appropriate performance coaching to concerned employees
• Manage the implementation and evaluation of training course for Promotions Managers and staff
• Collaborate with casino management for generating revenue
• Conceptualize innovative ideas to generate venue traffic
• Collate all staff contacts and ensure entry into relevant databases
• Assist management in all marketing and promotion related tasks & projects
• Ensure promotion managers and promoters are working within correct company and client parameters
• Maintain a consistent and high level of pass productivity while managing the promotion team
• Be attentive to all company related events and upcoming venues and changes
• Maintain and meet any and all-marketing requirements such as guest list, contact information forms, Facebook invites and bulletins
• Make sure staff are kept up to date with current online promotion material
• Submit reports of promoter activity and maintain records
• Conduct Promoter meetings and attend all required meetings
• Work closely with staff to ensure prompt service to guests
• Keep a proper and professional appearance and attitude
• Supervise promoter scheduling to ensure maximum efficiency
• Responsible for maintaining the workstations / podiums in a neat and orderly fashion
• Maintain and promote a friendly atmosphere for guests and team members
• Provide guests with information and directions
• Inform management of any complaints, comments or incidents
• Appear in dress code for all shifts at your scheduled time
• Comply with cross promotion of all venues and when needed
• Perform all prior arrangements to be ready to start at time of clock in and also finish all necessary duties by end of or after shift
• Perform all HR duties of hiring, training, coaching, performance- management and disciplines team members
• Create/maintain sense of goodwill and hype for driving revenue while reaching the maximum amount of possible patrons
• Assist with loading/unloading of miscellaneous equipment, such as boxes, flyers, passes, signs, etc.
• Avoid over distribution of company collateral to individuals and drops
• Be sure to not pass out collateral or business cards to any questionable or known individuals who sell collateral or misrepresents the company
• Liaise with venue management reference door prices and rules should they change at anytime
• Always pay attention to your surroundings and to guests
• Keep informed of changes that might affect venues and services
• Work closely with company personnel to ensure prompt service to guests
• Keep informed on company procedures and venue pricing
• May prepare displays, tour territories
• Always lead by example
• Leading recruitment to build our department with qualified candidates at all levels 
• Lead recruitment efforts in partnership with the People Practice team to recruit the most qualified candidates through company platforms, hiring initiatives and hiring events 
• Create robust templates for the promotions management team to track various key department metrics 
• Assists and/ or completes additional tasks as assigned

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to work outside the casinos in varying degrees of weather 
• Ability to write, read, and verbally communicate
• Must have strong problem-solving skills
• Excellent written and verbal communication skills required
• Ability to work under pressure and meet deadlines
• Must have good positive energy throughout the day
• Must be able to read the computer monitors and print legibly
• Must be able to sit and/or stand for extended periods of time
• Must be able to move quickly through work and set the pace in the office
• Must be able to push and lift up to 75 lbs. with or without assistance
• Small to Medium office environment
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• 5-25% Local Travel (United States) 
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain a high level of confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment