Operations Associate at Peak New York
Tao Group Hospitality offers competitive benefits for all full-time team members such as:
Medical, Dental, and Vision Coverage
401(k) Retirement Program with Employer Match
Life and Disability Insurance Plans
Ancillary Insurance Plans
Employee Assistance Program
Fertility & Family Forming Support and Resources
Pet Insurance
TAO Marketplace
Employee Discounts
Time off and much more!
Supports the setup, maintenance, and logistics of event equipment and inventory to ensure seamless execution of event operations. This role is responsible for preparing, organizing, and transporting event materials and from event sites. The Equipment Associate works closely with event coordinators, operations staff, and vendors to maintain high standards of safety, efficiency, and customer service. Interact with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Anticipate and accommodate the needs of the guests
Manage the collection, movement, distribution, and requestion of venue inventory and equipment
Mobilize large furniture and equipment throughout the venue
Execute equipment pulls and returns independently, following event-specific requirements provided by Venue Managers
Maintain the general cleanliness and orderliness of the tables and surrounding area including floor
Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs
Assist Manager with setup, maintenance schedules, and troubleshooting of mechanical, electrical, or plumbing system as needed
Responsible for the collection, movement, distribution, and requisition of events inventory and equipment for each event
Coordinate with third-party vendors and building/facilities teams to ensure smooth operations and compliance with building regulations
Ensure all work is completed within building compliance guidelines and safety protocols
Mobilize large furniture and equipment throughout the Venue
Perform equipment pulls and returns independently based on the specific needs of the event as outlined by the Venue Managers
Perform light handyman work, including minor repairs, adjustments, and preventive maintenance
Maintain accurate inventory count both pre and post event
Maintain communication with management throughout events to ensure all equipment is present
Access storage needs and communicates with team accordingly
Report/document any missing/broken items to management
Maintain storage organization and cleanliness to ensure smooth event service
Oversee the receiving and returning of packages related to venue operations
Support general upkeep of shared storage spaces
Provide general event, facility, and venue operational support as needed
Upkeep of our shared storage spaces
Receiving and returning of packages
TRAINING REQUIREMENTS:
Tao Group Hospitality in-venue Equipment Associate training
EDUCATION/WORKING KNOWLEDGE:
Minimum 1 year experience receiving and handling inventory required
Previous experience in a high-volume restaurant/nightclub/lounge
Basic handyman skills and experience with light repair and maintencance work
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
Ability to write, read, and verbally communicate
Must have good positive energy throughout the day
Must be able to print legibly for Team Members, management, and guests to read
Must be able to stand for extended periods of time
Must be able to move quickly
Must be able to push and lift up to 75 lbs. with or without assistance
Ability to push and pull carts weighing up to 100 lbs unassisted
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
Exposure to cleaning materials
May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Ability to maintain confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment
